Business Process Analyst





POSITION TYPE:      Full-Time, Salary

LOCATION:               Sacramento, CA

WAGE SCALE:          $70K-80K Annual


  • Medical, Dental, Vision & Retirement plans
  • Paid time off - Vacation, Sick & Holidays
  • Monday- Friday Schedule
  • Room for growth and be a part of an amazing team



  • Act as a liaison between IT and business units by:
    • Act as technical support/resource for key business processes
    • Serve as point of contact for business units into IT
    • Participate in problem resolutions
    • Maintaining line of communication to monitor and improve IT related issues
  • Train all levels of employees on technology applications including but not limited to SAP, Business Warehouse, and Intelex
  • Support and collaborate on IT initiatives from corporate partners
  • Lead business process modeling and mapping sessions
  • Create process documentation/workflows
  • Conduct analysis of business projects
  • Recommend product enhancements or other appropriate actions to improve productivity
  • Ensuring network and related infrastructure operates optimally
  • Manage all tickets and provides reporting on status of outstanding tickets, IT expenditures and network performance.
  • Assists with assigned projects, including systems testing for IT change management.
  • Lead IT hardware and software review, purchasing & processing invoices.
  • Basic end user support and training for new users.
  • IT request processing and tracking.
  • Create and maintain end user documentation.
  • Assists with technology initiatives for joint ventures with their own customized IT environment.
  • Abide by all safety rules set forth by company and governmental regulatory agencies and ensures that hazardous conditions are reported and corrected.
  • Other duties as assigned.



  • Associate’s Degree or equivalent form two-year college or technical school; or at least 2 years work related experience or training.
  • Up to date technical knowledge related to IT equipment and systems.
  • Strong written and verbal communication skills.
  • Ability to problem solve/analysis complex problems.
  • Advanced knowledge of MS Office applications such as Word, Excel, Outlook, and PowerPoint.
  • Knowledge of SAP is highly desired but not required.
  • Ability to operate office equipment and to collaborate with a team
  • Has valid CA driver’s license.



Pacific Coast Building Services, Inc. is a group of professionals committed to providing excellent service to Alcal Specialty Contracting, Inc., Alcal Glass Systems, Inc., Spilker Pacific, LLC and Pacific Coast Contracting Specialties, Inc.  They specialize in installation and servicing of insulation, roofing, waterproofing, fire stopping, garage doors, and glazing for large and small commercial and residential construction projects


We are committed to promoting diversity and welcome applications from all qualified individuals. We desire priority referrals of veterans/protected veterans, and individuals with disabilities (IWDs). We utilize E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security. Drug free workplace and EOE/M/F/Vets/Disability.