Customer Service Rep/Dispatcher

City:  Las Vegas
State:  NV
Country/Region:  US
Description: 

Who are we?

PABCO® Gypsum, a division of PABCO® Building Products LLC, has provided quality gypsum board products and service for over 35 years.  PABCO® Gypsum supplies a complete line of gypsum products for commercial and residential construction.

Here at our Las Vegas location, we make Gypsum Wallboard. Your job as a Customer Service Rep/Dispatcher is to help manage customer orders and work with transportation companies to ensure deliveries are made.  

Why you want to work for us!

  • Competitive Wages & Salaries
  • Employee Referral Program
  • On the Job Training
  • Medical Insurance
  • Dental & Vision Insurance
  • Profit Sharing & 401(k)
  • Life Assistance Program
  • Paid Holidays
  • Vacation & Sick Leave
  • Family Owned Compassionate Workplace

What’s the Job?

  • Receives and processes incoming customer orders for materials and/or products from company employees or individual customers.
  • Prepares order paperwork for shipment and/or secures freight carriers as required.
  • Routes orders to departments for filling and follows up on orders to ensure delivery by specified dates.
  • May resolve routine issues with carriers, including customer complaints, liability issues, and rate discrepancies.
  • Provides customer support by answering general product questions, directing customers to website, and distributing product brochures and samples.
  • Enters purchase orders into SAP.  Updates and maintains freight rate tables in SAP.
  • Informs customers of shipping dates, anticipated delays, and any additional information needed by customer.

You and your experience:

  • High school diploma or general education degree (GED)
  • Two (2) years related experience and/or training

What puts you ahead:

  • Previous customer service experience for a manufacturing company
  • Previous dispatching experience

All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.


Nearest Major Market: Las Vegas